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Tag: Fortune 500

Decoding Job Descriptions

decoder

All Job Descriptions are written in a corporate language that can, at first glance, be intimidating. Don’t fret. Part of leaning the Language of Job Descriptions, is learning how to take all of the information offered and make sense of it.

In order to understand what the Job Description is asking for, we have to do a bit of decoding.

Here is the abridged version of a job description from LinkedIn for a Sr. Network Administrator at a Fortune 500 company. It’s long and boring, but I encourage you to read it:

Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.

Responsibilities
• Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software.
• Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status.
• Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
• Managing a storage infrastructure of Oracle 7420 ZFS appliances
• Administration of production Active Directory forest, including group policy objects.
Oracle Virtual Machine 3.x cluster management.
• Microsoft IIS 7.5 web farm management and troubleshooting.
• Assist with server operating system and application upgrades, bug fixes and patching.
• Working on standardization projects for both hardware and software under the Oracle technology stack; while providing consistent system uptime as expected in a SaaS environment.
• System support for both a MS SQL (Windows) and Oracle (Linux) database environment.
• Experience with Exadata Engineered Database systems considered an asset.

Other Responsibilities
• Must be able to provide after hours on-call support on a rotating basis.
• Light travel required in accordance with business needs.

Requirements
• Bachelor of Science degree in Computer Science, Information Systems or equivalent work experience.
• 8 years or more of related technical experience may be substituted for degree requirements.
• 8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 – 1000+ server systems).
• 8 years of experience supporting and troubleshooting distributed, N-Tier applications, software, and operating systems.
• Experience administering and troubleshooting issues with messaging middleware and message brokers. Oracle AQ experience strongly preferred.
• Advanced knowledge of enterprise Linux OS and Microsoft Windows Server 2008 R2
Ability to quickly learn new technologies and keep up with the latest technologies.
• Advanced knowledge of network architecture and protocols.
• Strong experience with enterprise administrative scripting using a major scripting language (Powershell, Bash, Perl, etc.)
• Experience with software deployment.
• Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management.
• Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic.
• Excellent communication skills and ability to interact professionally with a diverse group of customers and staff.
• Experience providing client-facing, direct customer support and service.
• Ability to interact with all levels of an organization in a professional, and tactful manner.
Ability to work productively in cross-functional teams or resourcefully and independently as an individual.

If you feel like you need a drink after reading that, you are probably not alone.

whiskeyGlass

Which is why I am here to help decode this Job Description.

Begin Decoding Process…

When I look at a Job Description, I see three colours:

Blue

Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.

Blue is the heart of the Job Description. It’s the entire job in one nice little paragraph. That is the person this company is looking for.

Red

• Managing a storage infrastructure of Oracle 7420 ZFS appliances
• Administration of production Active Directory forest, including group policy objects.
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Microsoft IIS 7.5 web farm management and troubleshooting.
SaaS environment.
MS SQL (Windows) and Oracle (Linux) database environment.
• Experience with Exadata Engineered Database systems considered an asset.
Other responsibilities
N-Tier
Oracle AQ experience strongly preferred.
Linux OS and Microsoft Windows Server 2008 R2

Red is the stuff that’s going to get you noticed.

One bright color smiling pencil among bunch of gray sad pencils

These are Hard Skills. Whoever wrote this job description went to the Hiring Manager to ask what the Senior Network Administrator would need to qualify for the position and this is the laundry list he or she came back with.

These are the infamous “Buzz Words” so many career gurus speak of. They are the terms I as Recruiter am taking to a search engine in hopes of finding your resume. They are the words that online selection software is ensuring are on your resume before it gets passed to Human Resources.

You don’t need to have all of them, but let’s be realistic, the more the merrier.

more

Green

Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software.
• Provides escalated 2nd level technical support for complex technical issues
• Must be able to provide after hours on-call support on a rotating basis.
Light travel required
Bachelor of Science degree in Computer Science, Information Systems or equivalent work experience.
8 years or more of related technical experience may be substituted
mid-sized environment (200 – 1000+ server systems)
• Advanced knowledge of network architecture
• Strong experience with enterprise administrative scripting
software deployment.
• Experience providing client-facing, direct customer support and service.

While demonstrated knowledge of the Hard Skills is going to be the essential to you getting hired, what is outlined in Green are the things we as Recruiters are keeping an eye out for. They are the basic things we want to have checked off before we agree to send your resume to a Hiring Manager.

 

basic-requirements-to-teach-online

Read them again. Select the ones that best apply to your background and elaborate.

For example:

Client Facing: If you’re going to be supporting CEO’s CFO’s CTO’s or any other three letter abbreviations, you need to be able to conduct yourself accordingly. You need to be able to communicate effectively, appear presentable and deliver quality service. Not everyone has what it takes to be put in front of important people and be trusted to deliver. If you’ve been in these scenarios before, make sure they are outlined in your resume.

Mid-Sized Environment: If your claim to fame is being Network Administrator for Joe’s Pizza Emporium, which had you tending to all of two severs, we can’t really trust to throw 198 more at you and expect success. If you have worked in Mid-Sized Environments before, make sure you be specific (# of users?, # of servers, etc.).

On-Call/Travel: I once worked with a Hiring Manager who would not hire anyone who did not have experience working rotating on-call shifts. Why? Because it’s a lifestyle. Not all people or significant others understand getting woken up in the middle of the night. If you show you understand that and are prepared for it, you are one step ahead of the pack.

These are the things that will show you know a little bit about what you will be getting into; That you have a little been there, done that before; That you could have what it takes to be the next Sr. Network Administration at our company.

Joe-Carter-s-World-Series-homer-toronto-blue-jays-8858791-666-800

What was left in black were soft skills. They are generic things. Anyone can say they have them and everyone does. They are of the lowest importance. As you get better at Decoding Resumes you will learn to tune them out entirely.

Read your Resume again. If it is composed largely of soft skills, you have some work to do.

Once you begin to understand what a job description is asking for, you’ll be able to tailor your resume to match it, and the closer your resume matches, the more likely someone will be setting up an appointment to discuss in further detail.

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A Recruiter’s Introduction

Hi.

I’m an agency Recruiter in the heart of Toronto.

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Have been for the past three and a half years. But with that I’m also a Salesman, a Therapist, a Career Coach, a Guidance Counsellor, a Social Worker, a Psychologist, a Program Manager, a Babysitter, and an Administrative Assistant. Just to name a few.

It also means that I not only have to know my business, but you know all those big shiny companies I try my very best to get you working for?

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I need to know them inside and out too. And they can get tricky.

I need to know the HR department and their processes.

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I need to know Procurement and their processes.

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I need to know the VMS Program Manager and their processes.

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And I need to know the individual department Managers, Senior Managers, Directors, AVPs and VPs of each department.

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Not all of these people like hearing from me and on busy days. Some think I’m a bother. But how else are they going to know to turn to me the next time they need someone like you?

That’s a lot someone needs to know just to help you get a job. It can be exhausting

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I’m happy to say that I don’t know anything about it.

Famous screenwriter William Goldman (Butch Cassidy and the Sundance Kid, The Princess Bride) has a saying about Hollywood: “Nobody knows anything.” It’s the same in the Recruitment business.

The market is crowded with quack salesmen and career consultants promising the golden secrets to getting you that dream job. Good luck. Nobody knows anything.

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Once a not particularly promising candidate told me that he sought assistance with writing his resume. “Tough break,” I thought. “This guy’s been duped.” Horror passed my face as he named the prestigious college that had helped.

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Nobody knows anything.

How was I supposed to know that my hiring manager thinks that cover letters ending in “Yours Truly” are too personal and prefers “Sincerely,” instead? Doesn’t it matter that she’s prefect for the job?

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Nobody knows anything.

No one can guarantee that the two and a half hours you spent personalizing your cover letter will land you the interview. Maybe they don’t like your font. Maybe they don’t like your layout. Maybe they don’t like your page breaks. Maybe they just didn’t like anything that day.

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You can spend a whole life thinking about what you should-a, could-a, would-a done, if only you’d known. Don’t bother. Nobody knows anything.

The good news is, if you blow an opportunity, there’s a hundred more staring you in the face. They’re not all going to be perfect and they can be hard to find. Don’t give up. If you want them,
you’ll do it. I’m here to help. That’s what I do.

My words are not concrete. Nobody knows anything. What they are is funny, insightful, inspired, encouraging and hopefully helpful.

I’m rooting for you.

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