Human Resources | The Recruitment Desk

February 26, 2014

What You Are To A Recruiter

To every Recruiter, no matter how decent a human being he is she is, you are one thing:

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Always remember this.

The recruitment company needs to make money so it hires Recruiters and Sales professionals to maintain and grow it’s business.

We’re essentially door to door salesmen, put in place to preach the word of our talent and sell as many of them as possible.

Our routine looks something like this.

*Ring**Ring*

Audrey: “Hello?”

Recruiter: “Hello is this Audrey in HR?

Audrey: “Uh, yeah. Who’s this.”

Recruiter: It’s Mike from XYZ Recruiting.”
Audrey: “Never heard of you.”
Recruiter: “Was wondering if I could interest you in some of our best Front End Development talent?”
Audrey: “I look after Training and Development, you’ll need to talk to someone in Strategic Sourcing. Bye.”
*Click*

Okay, it’s not always that bad. Let me walk you through two scenarios.

Scenario 1

I show up at your front door selling vacuums. You open up, like my smile, my handshake, the cut of my suit, the twinkle of my eye and the charm of my greeting. You invite me in for tea.

I’m in luck. After a bit of friendly banter you let me know that your vacuum just sucked it’s last breath yesterday and you were about to head out to buy a new one. Bingo. I can taste the dollar signs.

I say “What luck! I’ve come with this year’s model; so new that it probably hasn’t even cooled yet. It’s suction is twice that of last year’s model, it’s filter trapping 98% of all dust particles and it’s bags made from a new material that kills 99% of germs that go into it. Not only will it make your house look nicer, it’ll make you happier and healthier just from using it. If you went to a store to get this you’d be paying $200. Too bad you can’t get them in stores until next month. That’s why I’m here to let you start using this baby and all it’s accessories today for a one-time offer of $89.95.You’ll be the talk of the neighborhood.”

You almost fall off your seat with joy when I pull this out:

Shall we go into the kitchen to fill out some paperwork and I’ll be on my merry way?

Scenario 2

Scenario 2 is exactly the same as Scenario 1, however this time, just when I’ve gotten you in the troughs of ecstasy, I pull this out:

The life is sucked out of the room as you take a beat, smile awkwardly and say “I’d rather see what Canadian Tire has to offer before agreeing to anything. Thanks for stopping by though.”

In Scenario 1 I had a product that I talked up and that lived up to your expectations when you saw it first hand. The sale was closed. In Scenario 2 I talked up the product exactly the same, but it did not meet the expectations that my pitch had built when it was finally shown. In spite of the good deal, I lost the sale.

To the Recruiter, you are the product. No matter how good my sale, I can’t change you. You are what you are. This is paramount to everything that I will write on this blog going forward.

Let it sink in again.

YOU ARE THE PRODUCT

Yes. You.

Not enough people know this. They think that Recruiters are there to help them find work. They are wrong. Recruiters are there to find good product and either sell it to their client or pass it off to an Account Manager who will.

If they can’t place you, they can’t make money. If they can’t make money, they get fired. If they get fired, who’s going to pick up their accounts and help get your resume read by a VP at one of the banks? And so it goes on and on.

Take that away and think about it for a day. You are the product. You shape the perception of yourself. You are in control of yourself. You are the key to making this work.

Look in the mirror and tell yourself that you’re a good product. That you’re worth your price tag. That there’s no reason someone wouldn’t want to buy what you have to offer. That you’re better than your competition. Let it sink in.

We’ll pick up tomorrow on what to look for in a Recruiter and how to differentiate the professionals from the con men.

February 25, 2014

A Recruiter’s Introduction

Hi.

I’m an agency Recruiter in the heart of Toronto.

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Have been for the past three and a half years. But with that I’m also a Salesman, a Therapist, a Career Coach, a Guidance Counsellor, a Social Worker, a Psychologist, a Program Manager, a Babysitter, and an Administrative Assistant. Just to name a few.

It also means that I not only have to know my business, but you know all those big shiny companies I try my very best to get you working for?

I need to know them inside and out too. And they can get tricky.

I need to know the HR department and their processes.

I need to know Procurement and their processes.

I need to know the VMS Program Manager and their processes.

And I need to know the individual department Managers, Senior Managers, Directors, AVPs and VPs of each department.

Not all of these people like hearing from me and on busy days. Some think I’m a bother. But how else are they going to know to turn to me the next time they need someone like you?

That’s a lot someone needs to know just to help you get a job. It can be exhausting

I’m happy to say that I don’t know anything about it.

Famous screenwriter William Goldman (Butch Cassidy and the Sundance Kid, The Princess Bride) has a saying about Hollywood: “Nobody knows anything.” It’s the same in the Recruitment business.

The market is crowded with quack salesmen and career consultants promising the golden secrets to getting you that dream job. Good luck. Nobody knows anything.

Once a not particularly promising candidate told me that he sought assistance with writing his resume. “Tough break,” I thought. “This guy’s been duped.” Horror passed my face as he named the prestigious college that had helped.

Nobody knows anything.

How was I supposed to know that my hiring manager thinks that cover letters ending in “Yours Truly” are too personal and prefers “Sincerely,” instead? Doesn’t it matter that she’s prefect for the job?

Nobody knows anything.

No one can guarantee that the two and a half hours you spent personalizing your cover letter will land you the interview. Maybe they don’t like your font. Maybe they don’t like your layout. Maybe they don’t like your page breaks. Maybe they just didn’t like anything that day.

You can spend a whole life thinking about what you should-a, could-a, would-a done, if only you’d known. Don’t bother. Nobody knows anything.

The good news is, if you blow an opportunity, there’s a hundred more staring you in the face. They’re not all going to be perfect and they can be hard to find. Don’t give up. If you want them,
you’ll do it. I’m here to help. That’s what I do.

My words are not concrete. Nobody knows anything. What they are is funny, insightful, inspired, encouraging and hopefully helpful.

I’m rooting for you.

What You Are To A Recruiter

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A Recruiter’s Introduction

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